Distinctive Systems - Training Courses

Coach Manager		Tour Booking System		Vehicle Maintenance System
Basic	Advanced	Basic	Advanced	Basic	Advanced
Tuesday 17th June 2008	Wednesday 18th June 2008	Tuesday 24th June 2008	Wednesday 25th June 2008	Tuesday 3rd June 2008	Wednesday 4th June 2008
Tuesday 15th July 2008	Wednesday 16th July 2008	Tuesday 22nd July 2008	Wednesday 23rd July 2008	Tuesday 1st July 2008	Wednesday 2nd July 2008
Tuesday 12th Aug 2008	Wednesday 13th Aug 2008	Wednesday 27th Aug 2008	Thursday 28th Aug 2008	Tuesday 5th Aug 2008	Wednesday 6th Aug 2008
Tuesday 16th Sept 2008	Wednesday 17th Sept 2008	Tuesday 23rd Sept 2008	Wednesday 24th Sept 2008	Tuesday 2nd Sept 2008	Wednesday 3rd Sept 2008
Tuesday 14th Oct 2008	Wednesday 15th Oct 2008	Tuesday 28th Oct 2008	Wednesday 29th Oct 2008	Tuesday 7th Oct 2008	Wednesday 8th Oct 2008
Tuesday 18th Nov 2008	Wednesday 19th Nov 2008	Tuesday 25th Nov 2008	Wednesday 26th Nov 2008	Tuesday 11th Nov 2008	Wednesday 12th Nov 2008
Tuesday 9th Dec 2008	Wednesday 10th Dec 2008	Tuesday 16th Dec 2008	Wednesday 17th Dec 2008	Tuesday 2nd Dec 2008	Wednesday 3rd Dec 2008
Tuesday 13th Jan 2009	Wednesday 14th Jan 2009	Tuesday 27th Jan 2009	Wednesday 28th Jan 2009	Tuesday 6th Jan 2009	Wednesday 7th Jan 2009
Tuesday 17th Feb 2009	Wednesday 18th Feb 2009	Tuesday 24th Feb 2009	Wednesday 25th Feb 2009	Tuesday 3rd Feb 2009	Wednesday 4th Feb 2009
Tuesday 17th March 2009	Wednesday 18th March 2009	Tuesday 24th March 2009	Wednesday 25th March 2009	Tuesday 10th March 2009	Wednesday 11th March 2009

Course Content
Courses are designed to provide users with a good working knowledge of the systems as detailed below. No previous system experience is necessary, however, it is recommended that users attending the Coach Manager or VMS advanced course, should have attended the appropriate basic course first. TBS users concerned solely with the day to day operation of the system, as opposed to the setup of the system, may attend just the advanced (Operation) course.

Basic Course (Coach Manager Express & Coach Manager)

Program Installation
Setup
Clients
Drivers & Vehicles
Quotations
Private Hire & Contract Bookings
Diary & Allocations Functions

Scheduling
Confirmation Letters
Reports
Work Tickets & Invoices
Sales Ledger & Financial Reports
System Administration & Backup

Advanced Course (Coach Manager)

Setup (including MapPoint, Email & Fax)
Security
Design & Use of Codes
Data Titles
User Defined Reports
Pricing System
Locations & Location Pricing

Driver, Vehicle & Day Logs
Driver Duties
Design of Diary & Allocations Grids (including Use of Warnings)
Driver Hours Checks
Web Pack
Contract Passengers

Basic Course (Setup)

Program Installation
Parameters & Security
Seating Plans, Pick-up Points, Accommodation & General Items
Tours

Tour Departures
Tour Vehicles
Website Design & Setup

Advanced Course (Operation)

Clients & Agents
Departures
Passenger Bookings (Direct & Agent)
Invoices

Operations including Home Pick-ups
Reports
Sales Ledger & Financial Reports
System Administration & Backup

Basic Course (VMS Express & VMS)

Program Installation
Setup
Statutory Safefty Requirements
Maintenance Items
Activities
Vehicles
Scheduled Activities

Activity Diary & Six Month View
Employess
Defects & Nil Defects
Unscheduled Activities
Job Cards
Reports
System Administration & Backup

Advanced Course (VMS)

Security
Employee Skills
Employee Log

Activity Rate Analysis
Workshop Planner

Course places are provided free of charge to clients with a current software maintenance agreement and are limited as follows: -

System	Users	Free places per annum
Coach Manager	1 to 5	2
	6 or more	4
Coach Manager Express	1 to 5	1
	6 or more	2
Tour Booking System	1 to 5	2
	6 or more	4
Vehicle Maintenance System	1 to 5	2
	6 or more	4
Vehicle Maintenance System Express	1 to 5	1
	6 or more	2

Course places are strictly limited and must be booked in advance. Additional places are charged at £195.00 each excluding VAT.

Courses are held in the training room at our offices in York. Courses start at 10.00 hours and are generally finished by 16.00 hours. There is a short break at lunchtime for a light buffet.

For further information about course content and availability please call 01904 692269.